FibroScan® probes require annual probe calibration. The probes are calibrated by our Echosens-trained personnel using a calibration bench. A probe calibration report is provided in the probe case upon calibration.
The Fibroscan device will notify you 30 days before calibration is due. To receive a notification about calibration reminder, restart your Fibroscan on a weekly basis. You can also check the last probe calibration date in the settings tab under system/ service/ probes memory; the calibration date will be found in the following format YYYY/MM.
Completing the service request form will create a service ticket; required information will include name, shipping/ billing address, Fibroscan Serial Number and Probe Serial Number.